1. Who We Are
This website is operated by Project P, a company providing guided nightlife experiences in Porto, Portugal.
Contact:
Email: support@porto-pubcrawl.com
Phone: +351 910 694 984
2. Information We Collect
When you use our website or book an experience, we may collect:
- Full name
- Email address
- Phone number
- Booking details
- Number of participants
- Payment information (processed securely by third-party payment providers)
- IP address
- Browser information
- Cookies and analytics data
We never store your payment card details.
3. How We Use Your Data
We use your information to:
- Process bookings
- Contact you regarding your reservation
- Provide customer support
- Improve our services
- Prevent fraud
- Comply with legal obligations
- Send marketing emails (only if you have opted in)
4. Legal Basis
Under the GDPR, we process personal data based on:
- Contract performance
- Legal obligations
- Legitimate interests
- Consent (where required)
5. Cookies
Our website may use cookies for:
- Website functionality
- Analytics
- Performance
- Booking functionality
You may disable cookies in your browser settings.
6. Third-Party Services
We may use trusted third-party providers such as:
- Stripe or other payment providers
- Booking software
- Google Analytics
- Email marketing platforms
These providers process data according to their own privacy policies.
7. Data Retention
We keep personal information only for as long as necessary to:
- Provide our services
- Meet accounting and legal obligations
- Resolve disputes
8. Your Rights
Under GDPR you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
To exercise these rights contact: support@porto-pubcrawl.com
9. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no internet transmission is completely secure.
10. Children's Privacy
Our services are intended for adults aged 18 years or older. We do not knowingly collect personal information from minors.
11. Changes
We may update this Privacy Policy from time to time. The latest version will always appear on this page.